Performance management practices in public sector organizations: Impact on performance
Researcher Frank H. M. Verbeeten (2008) Purpose To find out whether performance management practice affects organizational performance in public sectors. Method This study was carried out based on theories of economics and behavior. It tried to differentiate between quantitative and qualitative performances. Samples used for the study were 93 public organizations in the Netherlands. Results The definition of a clear and measurable target was positively related to either quantitative performance or qualitative performance. The use of incentives was positively related to quantitative performance, but negatively to qualitative performance. The effect of performance management practices in public sector organizations were institutional. In a holistic view, these results showed that the effect of performance management practices was as important as economic effects in the public sector organizations. Limitation The results of this study was limited to public organizations in th...