Performance measurement of German public sectors

-
BAHASA INDONESIA

Judul: Performance measurement in the public sector: the German experience
Peneliti: Dorothea Greiling
Tahun: 2005
Tujuan:
Untuk mengetahui penggunaan ukuran kinerja pada sektor pemerintahan negara Jerman.
Untuk mengevaluasi gaya penilaian kinerja dan memberikan rekomendasi demi penyempurnaan ukuran kinerja pada sektor pemerintahan/publik.
Metode:
Setelah mengamati tujuan yang hendak dituju oleh manajemen pemerintahan yang baru terbentuk, berdasarkan kajian teori yang telah ada sebelumnya, maka dilakukanlah pengamatan terhadap gaya ukuran kinerja di sektor publik negara Jerman.
Evaluasi dilakukan berdasarkan tujuan yang hendak dicapai.
Hasil:
Sektor publik negara Jerman dapat dikatakan memulai start yang lambat dalam mengukur kinerjanya.
Ukuran kinerja yang potensial belum dapat tercapai secara optimal karena keterlambatan pemerintah negara tersebut dalam menjalankan metode pengukuran ini.
Keterbatasan:
Perlu ada penelitian yang membahas biaya transaksi dan peluang ukuran kinerja dan kondisi-kondisi di mana ukuran kinerja dapat mendukung proses pembelajaran organisasi.

BAHASA INGGRIS:

Title: Performance measurement in the public sector: the German experience.
Author: Dorothea Greiling
Year of research: 2005
Purpose:
to find out the use of performance measurement in German public sector.
to evaluate work performance evaluation style and to give recommendation for improvement of the performance measurement evaluation in public sector.
Method:
the study observed purposes to be achieved by new public management according to theories. the observation was performed on the style of performance measurement of the German public sector.
Result:
German public sector had a slow response to its performance measurement;
Potential performance measurement in German public sector had not been achieved optimally due to the government's poor response to performing the ongoing measurement method.
Limitation:
Further study is necessary to engage transaction cost and performance measurement opportunities as well as to analyze conditions by which performance measurement can help support the organizational learning process.

Popular posts from this blog

Bureaucratic Issues in Indonesia

-
Reform experienced by Indonesia in 1998 has led to major change nationwide. The change took place as far as governmental administration process. Bureaucracy as part of the government’s job description, was also affected by the reform. The movement towards change required bureaucracy to be more neutral, transparent, responsive, and accountable, politically. Such demand has pushed the bureaucrats to create a new frame and characteristic building in answering their responsibility to fulfill the needs of people as their constituents. In practice, Indonesian bureaucracy truly needed more experience to anticipate this massive change. For example, there were still many handicaps in providing public services. This situation opposed to the previously idealized dream, a government as a good servant for the citizens. Many elements of the current government administration were reluctant to fulfill the people needs voluntarily. Bureaucracy, which initially aimed to simplify administration process,
Read more

Healthcare Waste in the United States Healthcare System

-
How America will pay for healthcare is a subject on the mind of virtually every American today. As Congress determines who will pick up the tab for this important and growing expense, it is worthwhile to take a close look at the cost of healthcare itself. Are there areas where expenses can be cut without undermining the quality of care provided? How prevalent are misuse, overuse, and fraud? This paper tackles the tangled issue of healthcare waste and arrives at some interesting, and perhaps even surprising, conclusions: America’s healthcare system is, indeed, hemorrhaging billions of dollars, and the opportunities to slow the fiscal bleeding are substantial. To organize the evidence supporting claims for the magnitude of waste in the healthcare system,we first suggest a set of categories of waste. For each category, there is a simple definition, a brief description of the examples, and references that allow us to make a reasonable assessment of total annual waste for each category. Ca
Read more

A study of drinking water quality of PDAM

-
One of problems faced by community dealing with water services provided by the State-owned Water Company (PDAM) is inadequacy of the services in fulfilling household needs. Customers often complain because this limited volume of water they can use for daily activities, such the research found in a service quality analysis of drinking water provided by PDAM. The study on service quality may have its cornerstones on three main aspects: the quality, quantity, and continuity.  In case of drinking water quality at the observed location, one should relate it to the quality threshold under the Letter of Decree of the Minister of Health Affairs of the Republic of Indonesia, Kepmenkes RI, No.907/MENKES/SK/VII 2002, which has been applicable since July 28, 2002. In addition, there is also another technique of analysis to measure the water quality level by examining water debit, water pressure, and flow continuity. However, to deal with PDAM’s vision and mission, service quality analysis is lik
Read more